Privacy Policy.

VEALES Vedic Decisions Private Limited ("VEALES", "we", "our" or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit veales.in, use JELCOS AI, AstroMatch Online, Venture Buddha or any related product or service (collectively, the "Services").

1. Information We Collect

• Account & identity data — name, email, phone, date/time/place of birth (when providing compatibility/decision reports).
• Payment data — processed by PCI-DSS compliant payment gateways (e.g., Razorpay, Stripe). We do not store card numbers.
• Usage data — pages viewed, features used, device/browser metadata, cookies.
• Decision inputs — data you enter into JELCOS AI (options, preferences, factors, notes).

2. How We Use Information

• To provide, personalise and improve the Services.
• To generate decision reports, compatibility analyses and recommendations.
• To process payments, issue invoices and manage subscriptions.
• To send transactional communications; and (with consent) marketing emails.
• To comply with legal obligations under Indian law (including the DPDP Act, 2023).

3. How We Share Information

We do not sell your personal data. We share limited information with:

• Payment processors, hosting providers, analytics tools — under data-processing agreements.
• Vetted human experts (where you request an EXaaS™ human review) — only the fields required.
• Government or law-enforcement authorities — only where legally required.

4. Data Retention

We retain account data for as long as your account is active, plus a reasonable period for legal, tax and audit needs. You may request deletion at any time (see Section 8).

5. Data Security

We apply industry-standard controls: encryption in transit (TLS), encryption at rest, least-privilege access, audit logging and regular reviews. No system is 100% secure; we will notify you and the relevant authority of any material breach as required by law.

6. Cookies

We use essential cookies for session and preferences, and optional analytics cookies. You may disable non-essential cookies via your browser or our cookie banner (where present).

7. Children's Privacy

Our Services are not directed at persons under 18. We do not knowingly collect data from minors. If you believe a minor has provided data, please contact us for prompt deletion.

8. Your Rights

Subject to applicable law, you have the right to access, correct, port or delete your data, and to withdraw consent. Send requests to . We will respond within 30 days.

9. International Transfers

Data may be processed in India or in countries where our service providers operate. Wherever transferred, we require contractual safeguards consistent with Indian and international best practice.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via the Services or by email at least 15 days before they take effect.

11. Contact

VEALES Vedic Decisions Private Limited
Innov8 Millenia, 2nd Floor, East Wing, RMZ,
Millennia Business Park, Campus 1A, No. 143,
MGR Road (North Veeranam Salai), Perungudi,
Sholinganallur, Chennai-600096, Tamil Nadu, India.
Email:
CIN: U96906TN2025PTC181488